September 26th 2024.
A mother was left in a state of shock and horror after her son's friend made a disturbing discovery while snacking on a bag of chips they had purchased from a local pier. As they were enjoying their day crabbing, Ingrid Beeforth's son, Russell, and his friends decided to grab a bag of chips from The View Fish and Chips hut in Herne Bay. However, what they found inside would leave them all shaken.
The incident occurred on a Saturday evening when one of Russell's friends, Leo, opened the bag of chips to share with the group. They all dove in, eagerly devouring the tasty treat. After a few minutes, Leo realized he wanted some ketchup to go with his chips. He headed back to the hut but returned empty-handed, citing the high price of 60p per sachet. Little did they know, this decision would prove to be a blessing in disguise.
Just five minutes later, Leo approached Ingrid with a chip on his fork and a shocking discovery. He had found what appeared to be a razor blade in the bag of chips. Ingrid was horrified at the thought of what could have happened if Leo or one of the other boys had bitten into the blade. She couldn't help but think that if the chips had been smothered in ketchup, they may not have even noticed the dangerous object.
Without hesitation, Ingrid returned the chips to the hut to complain. However, she was met with a dismissive response from the staff. They claimed that the item was not a razor blade but a piece of machinery used to slice chips. Ingrid was taken aback by their lack of concern and empathy.
The young girl serving at the counter took one look at the box of chips and nonchalantly replied that it was not a razor blade, but a piece of their chip-cutting machine. She then proceeded to throw the box of chips in the bin, along with the leftover chips. To make matters worse, she handed Ingrid £5 and said, "There you go, I'll give you twice the money back." This response left Ingrid feeling even more frustrated and disappointed.
Ingrid has vowed to never return to The View Fish and Chips hut after the way she and the children were treated. She was hoping for a sincere apology and acknowledgment of the potentially severe consequences that could have occurred. It's safe to say that the incident has left a sour taste in her mouth.
The following day, Ingrid received a message from the boss at The View. They expressed their sincere apologies and assured her that they had conducted thorough investigations to get to the bottom of what had happened. The chips vendor invited Ingrid to come down to the pier so they could explain to her the steps they had taken to ensure this never happens again. They also informed her that they had informed the environmental officer and contacted the manufacturer of the chip-cutting machine for further information.
In a statement, a spokesperson for Canterbury City Council confirmed that they were aware of the incident and that their environmental health team was investigating. The safety of the public is of utmost importance, and they will do everything in their power to ensure that such incidents do not occur in the future.
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