A man can't sell his house because a bus driver's toilet was built next to it.

Feeling ignored and frustrated, it seems like they're telling me, "We don't want it near us, but you can have it near you."

September 17th 2024.

A man can't sell his house because a bus driver's toilet was built next to it.
Brett Kemp, a 52-year-old father, is feeling furious and helpless over the recent installation of a portable toilet outside his home in Purley, south London. The toilet, meant for bus drivers employed by Transport for London (TfL), was put up without any warning or consultation with Mr. Kemp or his neighbors. It came as a shock to him when he discovered the unsightly and pungent structure right in front of his house.

Mr. Kemp, who runs an oven cleaning business, had been planning to sell his property due to financial constraints. However, since the toilet was erected, he has only had two viewings, leading him to believe that the house has become unsellable. He is now feeling incredibly stressed and overwhelmed by the situation, as it is affecting his livelihood.

The lack of communication and consideration from TfL has left Mr. Kemp feeling disrespected and disregarded. He believes that they only consulted with the school opposite his house, without taking into account the impact it would have on him and his neighbors. He expressed his disappointment, saying, "I think it's disgraceful what they've done. None of them would like it if this was their house - but because it's not them - they've just washed their hands of it." The constant stench from the toilet and its unattractive appearance has made Mr. Kemp's life a living nightmare, causing him to seek medical help for the stress it has caused him.

He understands the necessity of a toilet for bus drivers, being situated at the end of a busy bus route himself, but he questions TfL's decision-making process. He suggests that they could have placed it in a more suitable location, such as the other end of the turning point near the woodland, or at least turned it around so that the door doesn't open directly towards his front door. However, it wasn't until Mr. Kemp spoke out about the issue that TfL decided to flip the toilet around, so the door no longer faces his property.

Despite this, Mr. Kemp is still upset about the lack of communication and response from TfL. He filed an official complaint on August 14 and was promised a response within 10 days, but over a month later, he has heard nothing. He feels like TfL is ignoring his concerns and is frustrated with their apparent disregard for his well-being. He says, "I have lost all hope that they are going to help me."

In response to the situation, a TfL spokesperson stated that it is crucial for bus drivers to have access to toilet facilities while working, and they carefully consider the location of these facilities to minimize any inconvenience to residents. However, Mr. Kemp feels that their actions speak louder than their words and that they need to be more considerate and communicative with those affected by their decisions.

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