Family ‘trapped’ in flat with collapsing ceiling which almost fell onto children

'I don't stand a chance, I feel powerless.'

December 1st 2022

Family ‘trapped’ in flat with collapsing ceiling which almost fell onto children
Annakay poses for photos in her flat in Tottenham in London, Britain 14 November 2022. Anna Jhagroo believes her children were seconds away from being seriously injured. They???d only just left the sofa when the ceiling above them collapsed raining huge chunks of material onto the exact spot they were sitting. Her eldest son was struck on the back by the debris and not injured, but it was a lucky escape. Jhagroo, who was out of the house at the time, returned to find a living room that looked like an explosion had hit it. Jhagroo had been afraid the ceiling would collapse since she moved into the flat. The temporary accommodation provided by Haringey Council in Tottenham had a large hole in the kitchen and a portion of ceiling in the living room that looked patched over. But when she reported the incident to both the landlord and Haringey Council, neither took action. ???How did it happen???? the property owner Randy Plowright, kept asking her. Jhagroo felt like he was trying to say it was her fault somehow. She claims he also told her that ??? repairing the property was the responsibility of Haringey Council???. No building works were undertaken and three weeks later, as Jhagroo was having a cup of tea in the kitchen, another section of ceiling came crashing down. It was exactly where she???d warned the council and landlord in messages it would be.
Anna Jhagroo says her children were seconds away from being seriously injured (Picture: My London/BPM Media)

A mum has hit out at her local council after the ceiling of her flat nearly collapsed onto her children.

Anna Jhagroo says her children were seconds away from being seriously injured after chunks of the ceiling began to rain down on them whilst they were sat on the sofa in September.

The mum, from Tottenham, north London, has said both her landlord and Haringey Council failed to take action, and three weeks later, more came crashing down.

Now, Ms Jhagroo feels it is only a matter of time before her or her children are hurt.

She said: ‘I don’t stand a chance, I feel trapped and powerless. No matter how I say things, or complain no one is going to be listening.’

It then took two more months for repairs to be carried out, and the mum claims the family were unable to bathe or cook as they essentially lived on a building site.

During this time, she alleges a window fitting collapsed onto one of her kid’s beds, and there was a gas leak.

‘I don’t know how I dealt with that, it was very traumatic,’ Ms Jhagroo said.

A year after her ceiling fell in the windows in one of the children's bedrooms collapsed inwards - Anna Jhagroo believes her children were seconds away from being seriously injured. They???d only just left the sofa when the ceiling above them collapsed raining huge chunks of material onto the exact spot they were sitting. Her eldest son was struck on the back by the debris and not injured, but it was a lucky escape. Jhagroo, who was out of the house at the time, returned to find a living room that looked like an explosion had hit it. Jhagroo had been afraid the ceiling would collapse since she moved into the flat. The temporary accommodation provided by Haringey Council in Tottenham had a large hole in the kitchen and a portion of ceiling in the living room that looked patched over. But when she reported the incident to both the landlord and Haringey Council, neither took action. ???How did it happen???? the property owner Randy Plowright, kept asking her. Jhagroo felt like he was trying to say it was her fault somehow. She claims he also told her that ??? repairing the property was the responsibility of Haringey Council???. No building works were undertaken and three weeks later, as Jhagroo was having a cup of tea in the kitchen, another section of ceiling came crashing down. It was exactly where she???d warned the council and landlord in messages it would be.
A window collapsed onto one of her children’s beds (Picture: My London/BPM Media)

‘I have to keep my head above water. I’m dealing with so much if I have to describe it, it makes me emotional.

‘It’s like I have to keep everyone floating with me because if I’m weak my children are going to be unsettled, I have to be the person who’s strong for them.’

The landlord, Randy Plowright, tried to absolve responsibility by saying it was the responsibility of Haringey Council to repair the flat – despite the fact he works there.

He is also listed as the top contact for landlords interested in renting their properties to the council.

The damage at Anna Jhagroo's home caused by the collapsed ceiling was extensive - Anna Jhagroo believes her children were seconds away from being seriously injured. They???d only just left the sofa when the ceiling above them collapsed raining huge chunks of material onto the exact spot they were sitting. Her eldest son was struck on the back by the debris and not injured, but it was a lucky escape. Jhagroo, who was out of the house at the time, returned to find a living room that looked like an explosion had hit it. Jhagroo had been afraid the ceiling would collapse since she moved into the flat. The temporary accommodation provided by Haringey Council in Tottenham had a large hole in the kitchen and a portion of ceiling in the living room that looked patched over. But when she reported the incident to both the landlord and Haringey Council, neither took action. ???How did it happen???? the property owner Randy Plowright, kept asking her. Jhagroo felt like he was trying to say it was her fault somehow. She claims he also told her that ??? repairing the property was the responsibility of Haringey Council???. No building works were undertaken and three weeks later, as Jhagroo was having a cup of tea in the kitchen, another section of ceiling came crashing down. It was exactly where she???d warned the council and landlord in messages it would be.
The mum said her family lived on a building site for two months (Picture: My London/BPM Media)

Ms Jhagroo believes the issues with the flat were covered up prior to the family moving in, as walls became mouldy almost immeadiately, and the ceiling appeared to only be ‘patched-up’ before it caved in.

Despite documenting these complaints straight away, both Plowright and the council kept shifting responsibility.

The mum said: ‘Plowright was blaming Haringey and they would say that he needed to be involved when it came to things like this. But he was having none of it.’

Annakay poses for photos in her flat in Tottenham in London, Britain 14 November 2022. Facundo Arrizabalaga/MyLondon
Ms Jhagroo said she feels ‘powerless’ and ‘no one is listening to her’ (Picture: Facundo Arrizabalaga/MyLondon/BP)

Haringey councillor Dana Carlin, cabinet member for housing services, private renters and planning, said: ‘I am extremely sorry for the stress and inconvenience this has caused the resident and her family. No one should have to experience poor housing standards – this is why we set such high expectations.

‘As soon as we were made aware of these issues, we visited the property at the earliest convenience. Although some of these issues have been resolved, there have been several occasions where our repairs team have been unable to gain access.

‘An emergency issue was raised again today to re-highlight these issues and repair them as we take the safety and wellbeing of our tenants very seriously.’

Metro.co.uk has contacted Randy Plowright for comment.

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(Source : https://metro.co.uk/2022/12/01/family-in-flat-with-collapsing-ceiling-which-almost-fell-onto-children-17862543/)
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